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RETURN AND EXCHANGE POLICY

 

“No Cancellation/No Exchange/No Return Policy”

We adhere to a strict no cancellation, no exchange, no return policy.

However, exchanges are allowed in the following cases:

  • Manufacturing Defects:
    1. Inspect the product upon delivery and note any damage on the delivery receipt or challan.
    2. Report damages or defects to our Customer Care within 24 hours of delivery.
  • Steps to Report Issues:
    1. Contact Customer Care via:
      1. Phone: +91 9988212187 (Monday-Saturday, 10 AM – 6 PM IST)
      2. Email: care@saritahanda.com
    2. Provide:
      1. Order number
      2. Delivery address
      3. Photos/videos of the defect or damage

Our team will review your case and respond within 48 working hours.